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Every morning, pump 6-8 drops into the palm of your hand.

On clean skin, dot your forehead, both cheeks, the tip of your nose, chin, neck and decollete. Gently blend with upward circular motions.

Allow 3-5 minutes for the product to absorb into the skin.

Follow with CELLULAR RETREAT and VERY NECESSARY.

Yes!

You are going to love CELLULAR RETREAT, which provides a rich source of Vitamin A & E. This product helps improve the skin’s oil production and balances hydration. 

Use in the morning and at night to hydrate your skin. You're going to see amazing results!

Yes. Every morning, apply a drop of EYES MATTER on the tip of your ring finger. Make sure the area around your eyes is dry. 

Gently tap the product under both eyes, above the cheekbone.

Allow one minute to absorb into the skin.

Follow with GLOW BOOSTER , CELLULAR RETREAT, and VERY NECESSARY.

Then, apply your concealer.

Every morning and evening, shake a small amount of the ME FIRST cleanser into the palm of your hand or onto a damp cleansing tool.

Add water or the IMMERSE mist to activate.

Gently massage over your face, then rinse thoroughly. Pat dry.

Follow with IMMERSE.

For best results, use the other IKNOW daytime products.

The IKNOW Treatment Solutions have a single-minded focus for the 50+ platinum woman.

IKNOW Treatment Solutions focuses on real age skincare issues.

These include:
• Fine lines & wrinkles
• Post menopausal skin
• Moisture retention
• Sunken skin & elasticity
• Dullness
• Regaining radiance

It depends on the size of the order and the shipping address.

No, not at the moment. We'll alert you if that changes in the future.

Our products are shipped via USPS, UPS, and FedEx.

Yes. When entering your address on the order form, please check the box if your address is a PO Box, APO or AFO. Your order will be shipped via USPS.

For US domestic orders, you can expect to receive your order within 2-7 business days after the order has been processed.

No. In most cases a signature is not required.

We are required to charge sales tax in many states throughout the US. If sales taxes are mandated to be collected by your state, they will be calculated at checkout.

Please inspect your order upon receipt and contact us immediately if a product is defective, damaged or the wrong item.

If your package was damaged during shipment, save the box of products and contact us at info@iknowskincare.com. Please provide photos of the issue along with as much detail as possible so we could address the problem right away.

IKNOW Skincare is not responsible for orders that are damaged during transit.

Please allow up to 72 hours for the package to be delivered. Some carriers will show “delivered” when the parcel arrives at the local facility, but has not been delivered to your door.

If you do not receive your order after 72 hours, please contact us at info@iknowskincare.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be returned in its original packaging and received within 30-days of purchase. Your receipt and proof of purchase is required for a return. 

You can always contact us for any return question at info@iknowskincare.com.

The fastest way to ensure you get what you want is to first return the item you have. Once your return is accepted, go ahead and purchase the new item.